Being an effective Quality Assurance Assessor

Audience

Almost everyone should be involved in quality and understand how to assess it, in particular:

• Programme and Project managers
• Programme and Project team members
• Programme and Project board members
• PMO staff
• Internal Audit
• Senior managers as sponsors

Background

Quality and assurance are designed to enable everyone in an organisation to demonstrate that a change programme or project is being well run and that it is capable of meeting its objectives.

This course shows you how to carry out an assessment using agreed criteria to deliver an assurance about the quality of a project or programme. It is based on the Portfolio, Programme and Project Management Maturity Model (P3M3®).

Objectives

On completion, delegates will understand how to:

• Have understood the background and purpose of maturity modelling
• Be able to evaluate and select which maturity model components to use in order to assess project, programme and/or portfolio management capability
• Be able to scope and plan a quality assessment
• Be able to conduct interviews and gather evidence
• Describe how this approach supports industry-standard approaches like  PRINCE2®, MSP®, MoP®, and MoR®)
• Be able to consistently rate evidence and determine the programme or project’s likely maturity

Course Content

• What are maturity models?
• Planning an assessment
• Interviewing and evidence gathering
• Assessing at the appropriate Level
• Aggregating the results
• Accreditation and benchmarking
• Reviewing and assurance
• Putting it all into practice

Duration

One day, in-house

Awards

A level 4, 3 credit award can be achieved using this course. The award can be used towards a Certificate in Managing Change (Level 4, 13 units).

Delivered by

This course is delivered in association with C4CM

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