Being an effective Business Change Manager

Audience

Business Change Managers, Senior Responsible Owners, sponsoring group and programme board members, key stakeholders, programme managers and project executives

Background

Most modern organisations run multiple projects and change programmes at the same time as running the business on a day-to-day basis. Staff can be involved in both, and look to senior management to set their priorities. However, it is not always easy for the business to balance priorities and maintain focus over long periods.

The role of Business Change Manager is fundamental to ensuring the business success of any change initiative, and has the responsibility for implementing project outputs into the business and for realising the benefits of the change programme. The BCM works closely with the Programme Manager and the Senior Responsible Owner to achieve this. However, BCMs are often not well equipped to fulfil this important role, and may not understand the responsibilities it brings.

This workshop explains the role of the Business Change Manager, and provides a number of practical techniques for monitoring and realising benefits. It discusses alternative approaches for large and small programmes, distributed teams, and multi-disciplined staff.

Objectives

On completion, delegates will understand how to:

• Fulfil the responsibilities of a Business Change Manager
• Act effectively with the Sponsoring Group, Programme Board and Stakeholders
• Apply appropriate techniques to prepare for transition and to review Benefits Realisation
• Use the controls information as a basis for strong decision making
• Describe how this approach supports industry-standards (e.g. Managing Successful Programmes MSP®)
• Begin applying these techniques on real programmes and projects

Course Content               

• The role of the Business Change Manager
• Organising for success - Sponsoring Groups, Programme Board and Stakeholders
• Controls information - making informed decisions
• Programme Board meetings - do’s and don’ts
• Getting ready for Transition
• Reporting on benefits realisation
• Sustaining benefits achievement

Duration

One day, in-house

Awards

A level 3, 2 credit award can be achieved using this course. The award can be used towards a Certificate in Managing Change (Level 4, 13 units).

Delivered by

This course is delivered in association with SMA & C₄CM

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